# I can't sign in

Try these steps in order.


1. CHECK YOUR SIGN-IN METHOD

If you signed up with Google, use Continue with Google. A password won't work
for an account that was created with Google.


2. RESET YOUR PASSWORD

On the sign-in page, click Forgot password. The reset link expires after 1 hour.
Check your spam folder if you can't find the email.


3. CHECK FOR SSO

If your company uses single sign-on, click Sign in with SSO and enter your work
email. Your IT admin manages these accounts.


4. LOCKED OUT AFTER TOO MANY ATTEMPTS

After 10 failed attempts, sign-in is paused for 30 minutes. Wait, then try again
or reset your password.

Still stuck? Contact support from the email address on your account and we'll
help you verify your identity.