Changes aren't syncing between devices

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Test Lab saves changes instantly. If you see different data on two devices, try the following:

  1. Check your connection. An Offline badge at the top of the app means your changes are queued and will sync when you reconnect.
  2. Refresh. Reload the browser tab, or pull down to refresh on mobile.
  3. Update the app. Old mobile and desktop versions may stop syncing. Install the latest version from your app store.
  4. Sign out and back in. This clears the local cache.

If changes made offline conflict with someone else's edits, Test Lab keeps both and shows a Conflict label on the task so you can choose which to keep.

You can check our current service status at status.testlab.example.

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