Test Lab saves changes instantly. If you see different data on two devices, try the following:
- Check your connection. An Offline badge at the top of the app means your changes are queued and will sync when you reconnect.
- Refresh. Reload the browser tab, or pull down to refresh on mobile.
- Update the app. Old mobile and desktop versions may stop syncing. Install the latest version from your app store.
- Sign out and back in. This clears the local cache.
If changes made offline conflict with someone else's edits, Test Lab keeps both and shows a Conflict label on the task so you can choose which to keep.
You can check our current service status at status.testlab.example.
Was this article helpful?
Still need help?
Contact us