I can't sign in

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Try these steps in order.

1. Check your sign-in method

If you signed up with Google, use Continue with Google. A password won't work for an account that was created with Google.

2. Reset your password

On the sign-in page, click Forgot password. The reset link expires after 1 hour. Check your spam folder if you can't find the email.

3. Check for SSO

If your company uses single sign-on, click Sign in with SSO and enter your work email. Your IT admin manages these accounts.

4. Locked out after too many attempts

After 10 failed attempts, sign-in is paused for 30 minutes. Wait, then try again or reset your password.

Still stuck? Contact support from the email address on your account and we'll help you verify your identity.

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